Credit Manager
Role & Requirements
Position Summary:
Tired of bottlenecks in Accounts Receivable space? At FreightVana, The Accounts Receivable Analyst / Credit Manager will play a key role in optimizing cash flow, minimizing risk exposure, and ensuring healthy client account relationships. This role combines hands-on AR management with credit oversight. The right candidate will thrive in a fast-paced logistics environment, partner with cross-functional teams (Cash Application, Billing, Accounts Payable, Operations, Client success team and Sales), help scale efficient financial processes that will ensure timely payments with sustainable results in partnership with our clients.
Key Responsibilities:
- Monitor and manage daily accounts receivable activity, ensuring accurate and timely billing, application of payments, identification of delays, discrepancy management
- Proactively manage collections process: contact customers regarding outstanding invoices, resolve disputes
- Developing, building, and maintaining strong collaborative relationships with clients and 3rd party payment vendors
- Partner with Billing to identify and resolve invoice discrepancies, ensuring high first-pass accuracy on invoices.
- Track and report on AR metrics including DSO impact, aging buckets, past due percentages, and cash application trends.
- Support banking relationships and ensure compliance with assignment of receivables.
- Recommend process improvements to streamline AR workflows on client accounts including cross collaboration for client specific requirements with Audit / Accessorial / Billing + Submissions and EDI
- Assist with month-end close by preparing AR reports, reconciliations, and supporting documentation.
- Contribute to projects that improve revenue cycle performance, such as TMS/ERP integrations and automation.